Real Man

Time passed, and the team meeting began.

It had only been a week, but the atmosphere of the meeting was very different from the last time.

It was time to evaluate what each of them had prepared.

Everyone’s expression was tense.

Only Yoo-hyun was relaxed.

He entered the meeting room five minutes before the start and went around offering drinks and snacks to people.

“Here, have some of this.”

“Uh? Oh. Thanks.”

Hong Seung-jae, the deputy manager, blinked at Yoo-hyun’s unexpected gesture.

Yoo-hyun explained his reason to her.

“I thought I should do something since everyone is busy.”

“Tell me if you’re bored. I’ll give you some work.”

“First, relax your throat. Honey tea is good. Have some.”

Yoo-hyun said with a good-natured tone and sat down.

Thanks to him, the mood became a bit more comfortable.

An Jae-kyung, the section chief, looked at Yoo-hyun with curiosity.

During the brief break, the order of the day appeared on the screen.

The order was ‘test’ and ‘competition’, with the test coming first.

-Internal problem identification, external trend analysis, competitor analysis

The presentation was divided into three parts, and they decided to verify them through questions and answers.

What if the response was insufficient?

Nado-yeon, the team leader, said that she would reconsider the qualifications of the team members.

She didn’t want to work with someone who was a burden.

Everyone agreed with this somewhat extreme statement.

Nado-yeon, the team leader, took a sip of honey tea and opened her mouth.

She focused on the work, as usual, and skipped the introduction and went straight to the point.

“Shall we check the problems we identified first?”

“Yes. I understand.”

Kwon Se-jung, the deputy manager, who was the first to open the door, nodded and stood next to the screen.

Jang Jun-sik, the deputy manager, held the laptop, and Jeong Hyun-woo, the deputy manager, sat next to him.

-Analysis of the problems and causes of Hansung Electronics’ smartphone

The title page turned and the presentation began.

“Starting from the flagship model of Hansung Electronics’ smartphone, Bumblebee, Bumblebee H, Bumblebee Qwerty, Bumblebee W, Bumblebee R, Bumblebee 2x, Bumblebee LTE, Bumblebee Big, they released seven derivative models in the last year. If you add other models, they released more than 10 varieties.”

“Why is that a problem?”

“As I mentioned, having so many product lines means that there is a lack of development manpower. The lack of development manpower leads to a decline in product quality, which resulted in a drop in brand image.”

Kwon Se-jung’s answer was not bad, but it was only a generalization.

It was something that an outsider who didn’t know the internal structure of Hansung could guess.

If they had done a proper investigation, they should have been able to go one step further.

Nado-yeon, the team leader, asked another question to confirm that.

“Then why did this happen?”

“First of all, it’s the problem of the product planning team, and the problem of the sales and marketing manager who allowed it.”

At Kwon Se-jung’s answer, Kim Sung-deuk, the deputy manager who belonged to the product planning team, squirmed.

Nado-yeon, the team leader, perked up her ears for a different reason.

“First of all?”

“Yes. If you go a little deeper, there is a problem of duplication of decision-making structure. There are three upper departments for the sales and marketing manager: the mobile phone business unit, the marketing headquarters, and the innovation strategy office.”

“So?”

“Because the decision-makers are divided, it becomes a structure that does not take responsibility, and the responsible planning department has to shift to a direction of responding to everything to avoid responsibility.”

Hansung Electronics chose a matrix organization that added horizontal support to a functional organization.

It was to use resources efficiently compared to a general business unit organization.

However, this resulted in the existence of more than one decision-maker, which led to responsibility avoidance.

Kwon Se-jung’s answer pierced through this structural contradiction.

This was not a perspective that a deputy manager from an affiliate company could have.

He already had the vision that only the group strategy office level could have.

That was the reason why he pierced through the core with a somewhat clumsy logic.

“…”

Nado-yeon, the team leader, swallowed her words and glanced at Yoo-hyun.

Yoo-hyun was too calm, as if this was all natural.

-They are all excellent talents. Don’t you see their resumes?

Was his words from the last time not nonsense?

Team leader Nadoyeon, who had been thinking for a moment, changed the person and asked a question.

“Okay, next question. This time, let’s hear from Jung Daeri.”

“Yes, I understand.”

“You said that the slow response to OS updates is a problem. What is the reason for that?”

Although it was a sudden situation, Jung Hyun-woo Daeri was calm.

“The direct cause is the lack of Android OS specialists.”

“Directly? Then what are the other reasons?”

“Currently, there are three other OS development teams in charge of software, such as Windows OS, Nokia OS, and our own OS. With the manpower distributed like this, there are even fewer people who can pay attention to Android OS maintenance.”

So far, it was a standard answer.

There was also the problem of the mass exodus of personnel who had experienced Google reference phones, but that was already in the report.

Team leader Nadoyeon, as she had done with Kwon Se-jung Daeri, probed deeper.

“Why did that happen?”

“The root cause is the issue of performance distribution.”

“Performance distribution?”

She was surprised by the unexpected answer.

Jung Hyun-woo Daeri did not care and continued to express his opinion.

“Yes. The existing Android OS development is dismissed as a given and evaluated lowly, while the new OS development and new software development are evaluated highly regardless of the results. That’s the current situation.”

“Go on.”

“The biggest problem is the decision-makers who only emphasize the world’s first. They want uniqueness and differentiation, so they are obsessed with the world’s first Windows phone or the world’s first OS, rather than the completeness.”

It was not a profound answer, but it certainly hit the core.

More importantly, he answered without hesitation and showed strategic thinking.

He was from the management team, so she thought he was the weakest link, but this was more than expected.

It meant that he was at least at the level where he could be given work.

Team leader Nadoyeon nodded and turned her gaze to the last person.

Jang Junsik Daeri was more rough than the previous two, but he had a meticulous style.

“The problem with the production line is…”

He summarized the problem of the production line as a conflict between the quality department and the development team.

He then pointed out the root cause as the different KPIs (key performance indicators) of the two teams.

It meant that they had no choice but to clash with each other because they had different goals.

Of course, this was not the only problem, but it was commendable that he found this answer.

It was obvious how much he had investigated just by listening to his explanation.

Was this possible in a week?

Team leader Nadoyeon knew better than anyone that it was absolutely impossible.

It meant that he had been researching this long before he moved to the Innovation Strategy Room.

‘No wonder he was confident.’

She smirked and looked at Yoo-hyun.

He smiled.

His face was smug, but she couldn’t argue with him.

He had brought the results he wanted, no matter how he prepared.

Team leader Nadoyeon looked around the three people who had presented and gave a brief comment.

“The summary is not bad. But remember that this is just scratching the surface.”

“Yes, we understand.”

“Good. You did well.”

She ended the situation with a blunt word.

It seemed indifferent, but it was a pretty generous compliment for team leader Nadoyeon.

It was a successful presentation, but the atmosphere was quiet.

Kwon Se-jung Daeri finished cleaning up quietly and sat next to Yoo-hyun.

He slumped.

“Good job.”

Yoo-hyun patted his shoulder and whispered, and he shrugged it off.

“What do you mean, good job? It’s just what I had to do.”

“Huh?”

“Huh, what? The next session is starting soon, so pay attention to that.”

Kwon Se-jung Daeri pretended to be nonchalant and nodded toward Kim Sung-deuk Chajang, who was standing on the podium.

Yoo-hyun looked at him incredulously and glanced at the other two Daeris.

They seemed to be very excited, but their eyes had quickly settled on the screen.

They were impressively scanning the next presentation content in advance.

‘These guys.’

They were not acting to impress the team leader right now.

Their desire to learn was stronger than that.

Especially, the external trend analysis that would be presented this time was the part that Kwon Se-jung Daeri had struggled to prepare before moving to the Innovation Strategy Room.

-What the hell is the reason for the problem in Hansung’s global distribution network? I can’t find the reason even if I investigate.

The answer to this part was held by Kim Sung-deuk Chajang, who was on the podium.

Snap.

His presentation started with switching the screen.

Kim Sung-deuk Chajang mentioned the global market share first.

“In the last quarter, Apple ranked first with 25 percent of the smartphone market share, and Ilsung ranked second with 22 percent. And Hansung, which ranked third, had 4.5 percent, and from the fourth place, there were Chinese companies…”

He recited the sales and operating profit in order, and then expanded the scope of the external trends.

The needs of the major sales outlets customers, the changes in the global market, the policies and regulations and limitations of each country, etc.

The content that could not come out without direct experience in the field came out one after another.

The problem of the global market distribution network was also such kind of content.

“There are a total of 500 carriers that can distribute in the global market, and in the case of Hansung, only 150 distribution networks are operating due to the reduction of smartphone presence, and the reason is…”

Swoosh. Swoosh.

Kwon Se-jung Daeri wrote down the core of the part he had missed in his notebook, and Jang Junsik Daeri was summarizing the presentation content without being asked.

It was the content prepared by the best expert with confidence.

For them, who had just started to walk, it was no different from a living textbook.

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